Troubleshooting

4

• User hasn’t received onboarding email
• The share link is blank
• I can’t access my account
• Unable to build a new diagram or create a new project

How-to Guides

28

• Build your first project
• Build your first bowtie diagram
• Add new elements
• Add and edit metadata
• Assess risk using the risk assessment matrix
• Customise the view
• Download an image
• Share a diagram
• Excel import/backup
• Add a new user

Download an image

Head to the Diagram Editor of the bowtie diagram you wish to download. Click on the DOWNLOAD button found in the toolbar of the Diagram Editor. The bowtie diagram will be downloaded in the form of a png file.