Troubleshooting

4

• User hasn’t received onboarding email
• The share link is blank
• I can’t access my account
• Unable to build a new diagram or create a new project

How-to Guides

28

• Build your first project
• Build your first bowtie diagram
• Add new elements
• Add and edit metadata
• Assess risk using the risk assessment matrix
• Customise the view
• Download an image
• Share a diagram
• Excel import/backup
• Add a new user

Resend onboarding email

Resending an onboarding email to a recent or longstanding users is easy. Follow these steps.

Step 1: Once logged into Bowtie Master head to the Users menu.

Step 2: Navigate to the User you wish to resend the onboarding email to and click on the ellipsis found on the action column. Click on Resend Onboarding Email.