Troubleshooting

4

• User hasn’t received onboarding email
• The share link is blank
• I can’t access my account
• Unable to build a new diagram or create a new project

How-to Guides

28

• Build your first project
• Build your first bowtie diagram
• Add new elements
• Add and edit metadata
• Assess risk using the risk assessment matrix
• Customise the view
• Download an image
• Share a diagram
• Excel import/backup
• Add a new user

Enable a user who has been disabled

To enable a user’s account follow these steps.

Step 1: Once logged into Bowtie Master head to the Users Menu. 

Step 2: Click to the User you wish to enable or disable. Untick the Disabled field and click SAVE button.